Katsouros.com > Work

[DIR] Parent Directory[Mark in the News]
[IMG] Curriculum Vitae
[IMG] Blog
[IMG] LinkedIn
[IMG] Duquesne University, Computing and Technology Services (CTS)
[DIR] Publications
   [IMG] Maximizing Zoom Performance from Home / when Bandwidth is Constrained (updated for Duquesne)
   [IMG] Diversity as a Core Value = Social Progress + Organizational Productivity
   [IMG] Yesterday Was a Good Day
   [IMG] Thank You, Best Wishes, and a Small Parting Gift
   [IMG] Maximizing Zoom Performance from Home / when Bandwidth is Constrained
   [IMG] Mentoring: Love and Invisibility
   [IMG] My Top-10 Leadership Lessons: From My Hindsight to Your Foresight
   [IMG] Demonstrating Value Through IT Service Management in Higher Education (co-author)
   [IMG] Unified Communications in Higher Education: Responding to New Risks (co-author)
   [IMG] The Higher Ed IT Service Catalog: A Working Model for Comparison and Collaboration (co-author)
   [IMG] Improving Institutional Collaboration through Unified Communications: A Study of Current Implementations (co-author)
   [IMG] The Unified IT Service Catalog: Your One-Stop Shop (co-author)
   [IMG] An Introduction to BYOE Mobile Data Collection (contributor)
   [IMG] Emergency Notification Strategy
   [IMG] IT Service Metrics 101
   [IMG] Developing a Campus Mobile Strategy: Guidelines, Tools, and Best Practices (co-author)
   [IMG] Lessons in IT Leadership: Doing Less with Less and Failing for Success
   [IMG] Navigating Today's Complex Voice Roadmap
   [IMG] The Multi-Dimensional Nature of Emergency Communications Management (co-author)
   [IMG] Directorís Corner: Happy Fatherís Day
   [IMG] Convergence is Real (contributor)
   [IMG] IT Networking in Higher Education: Campus Commodity and Competitive Differentiator (contributor)
   [IMG] Voicing my IPinion
   [IMG] Voice Over IP: Policy and Regulatory Issues
   [IMG] Telecommunications in the State of Maryland: Regulation and Competition (co-author)
[DIR] Consortia
   [IMG] IT Service Management (ITSM) Community Group
   [IMG] Communications Infrastructure and Applications (CIA) Working/Community Group (former chair & steering member)
   [IMG] Big Ten Academic Alliance (formerly the Committee on Institutional Cooperation)
[IMG] Most Recent News Appearance (WWCP-TV, Fox 8 News)
[IMG] Iowa City Metro Broadband Coalition
[IMG] Presence